Returns & Exchanges
At FOCO, we want you to be 100% satisfied with your fan gear. If you are not completely happy with your purchase, you can return or exchange eligible items within 30 days of the delivery date.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Print Your Label
Select your reason for return and download the prepaid shipping label provided by our system to ensure your package is tracked and insured.
Pack Your Gear
Securely place the items in their original packaging, ensuring all tags are attached and the products are in new, unworn condition.
Ship and Track
Drop off your package at the designated carrier location; once received and inspected at our warehouse, your refund or exchange will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing